ZOLs Staffers Ask Subscribers To Share IDs Via WhatsApp – A Ticking Time Bomb

ZOLs Staffers Ask Subscribers To Share IDs Via WhatsApp – A Ticking Time Bomb

By Farai Mudzingwa  |

Zimbos are a pretty relaxed bunch when it comes to guarding our privacy on the internet. I got a gentle and unwelcome reminder of that a few hours ago.

What happened?

A ZOL staffer or someone with access to an official ZOL support line initiated a call to one of my colleagues. On the call, they requested that my colleague send a copy of her ID as the ISP was collecting the data to ensure that the account details are correct on behalf of POTRAZ

More peculiar was the fact that this ZOL employee requested that the copy of the ID be sent on WhatsApp to a personal number – this sent alarm bells ringing for us here at Techzim.

Another thing that raised eyebrows is the fact that POTRAZ doesn’t regulate internet service providers (ISPs) such as ZOL but instead regulates IAPs (think Liquid). So why would ZOL be collecting this information for POTRAZ?

This article was first published by TechZim on May 14, 2020.

 

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